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ASA is the essential resource to cultivate leadership, advance knowledge, and strengthen the skills of those who work with, and on behalf of, older adults.

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Frequently Asked Questions

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Where and when will the 2018 Aging in America Conference take place?

The 2018 Aging in America conference will be held at the Hilton San Francisco Union Square, 333 O’Farrell Street in San Francisco from March 26 to March 29, 2018. Click here for more info.

When can I register for the 2018 Aging in America Conference?

Registration will open in October. 

Do you have volunteer opportunities that I can sign up for?

Yes. Click here for more information. 

How do I make my hotel reservation?

Click here for information about making your hotel reservation.

What's the best way to plan ahead?

Aging in America is a big conference, so it's a good idea to have some idea of what you'll want to do before you arrive. You can use our online Event Search to plan your time at AiA18. Click here for a brief guide (PDF) on how to use the Event Search to build your conference itinerary.

How do I get to the conference?

Check out our travel and hotels page for information about ground and air transportation.

When should I arrive at and depart the hotel?

In order for you to fully participate in the entire conference, we recommend arriving early on Monday, March 26 and departing in the late afternoon or early evening on Thursday, March 29.

What are the registration desk hours when can I pick up my badge and conference bag, check in for my exhibit booth or volunteer assignment, or talk to the customer service team?

Monday, March 26: 7:00 am–6:00 pm
Tuesday, March 27: 7:00 am–6:00 pm
Wednesday, March 28: 7:00 am–6:00 pm
Thursday, March 29: 8:00 am–6:00 pm
We recommend that you pick up your badge as soon as possible once you arrive onsite. We've discovered that if everyone waits until right before the sessions begin it results in very long lines. 

Can I pick up a badge for my colleague?

Sorry, you may not pick up badges and materials for colleagues. Please note that a photo ID will be required to pick up your badge and conference materials.  Students must show valid student identification in order to pick up their badge if registered at the student rate.

Is there a special process for claiming CEUs at the AiA conference?

Yes, claiming CEUs for the conference is a two-step process:

  1. During the conference—When you attend a session offering CEUs scan your badge when entering and exiting the session. At general sessions, look for the special “CEU Entrance” to scan your badge.
  2. After the conference—Log in and complete session evaluations and print your certificates. Look for the ASA email with step-by-step instructions sent prior to the conference.

Click here to learn more about specific boards ASA has received approval from and exemptions.

When is the Exhibit Hall open?

Tuesday, March 27: 5:30–7:00 PM (Grand Opening Reception)
Wednesday, March 28
: 8:00 AM–2:00 PM
Thursday, March 29
: 8:00–11:00 AM

What is the dress code for the conference, including receptions?

We recommend business casual (ties are not required). Slacks, skirts, khakis, layers such as sweaters and comfortable shoes are appropriate. If you wish to dress up a little more for receptions, that is fine, but during the day you’ll be walking to get to different programs that are in rooms where the temperature may vary so your comfort is most important.  

I can no longer attend the conference but my colleague is available to attend. What is the substitution policy?

Transfers of registrations (substitutions), including those transferred to someone else onsite during the conference, are permitted for a $50 processing charge.  A registration may only be transferred to one person, and the individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with the substitution. 

Is WiFi available during the Conference?

Wi-Fi is complimentary in the lobby area but not in the meeting rooms. Click here to book a room at the special ASA Aging in America room rate.

What food outlets are within walking distance of the Hilton?

Click here to download a PDF of nearby restaurants

Can I submit a proposal to present at the 2018 Aging in America Conference?

Yes. Call for proposals will open May 2017.

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