American Society on Aging

AI Essentials for Aging Service Organizations
2025-07-15 - 2026-07-14
Available On Demand July 17, 2025–July 14, 2026
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Register Now
Description:
Artificial Intelligence (AI) is reshaping the landscape of aging services, offering new ways to personalize care, improve operational efficiency, and support older adults. This course equips professionals with a practical, mission-aligned understanding of how AI can be used ethically and effectively in nonprofit and community-based settings. Participants will explore real-world applications of AI, strategies for workforce development, and inclusive approaches to introducing AI tools to clients. The course emphasizes organizational capacity-building, responsible innovation, and practical implementation.
Learning Objectives:

Understand the role of AI in transforming aging services
Identify use cases for AI in attendees’ organizations
Navigate practical challenges of AI integration
Build digital literacy across teams to support innovation

On Aging Institute Faculty:
Andrew Broderick co-directs the San Francisco Tech Council, a national multisector collaborative dedicated to bridging the digital divide for older adults and people with disabilities, where he has supported pilot tech implementations to reduce social isolation and loneliness, developed programming to improve digital literacy, and coordinated community tech support pop-ups to meet the needs of diverse populations for immediate and individualized tech support and advice in culturally and linguistically competent settings.
Karla Suomala co-directs the San Francisco Tech Council. A life-long educator with a master’s in Digital Technologies in Teaching and Learning from the University of San Francisco, Suomala specializes in digital literacy training for older adults and tech capacity-building for the nonprofits that serve them. Most recently, Suomala and Andrew Broderick co-authored the Digital Equity Plan for Older Adults and Adults with Disabilities in San Francisco.
Who should attend this session:

Executive directors and program managers of aging services organizations
Technology and innovation officers in nonprofit aging sectors
Social service professionals supporting older adults
Policy advocates and planners in community-based eldercare
Workforce development coordinators
Funders and stakeholders focused on aging and tech equity
Educators and consultants in gerontology or health innovation

Register Now

This course is made possible in part by the generous support of Next50.

Better Med Visit: Patient Training
2025-08-14 - 2026-08-13
Available On Demand August 16, 2025–August 13, 2026
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Register Now
Description:
Navigating healthcare visits can be challenging for older adults due to complex medical conditions, communication barriers, and the fast-paced nature of medical environments. For more than a decade, Gabby Ceccolini has trained doctors how to talk—and listen—to patients. And she has developed a simple educational method to teach patients how to talk—and listen—to doctors. This course provides insight into understanding common biases toward older patients. Ceccolini presents an evidence-based strategy that empowers elders to improve patient communication, confidence, and engagement during medical visits. From preparing for appointments to advocating effectively, the presentation equips attendees with practical strategies to improve medical visits and the overall experience of seeking medical care. The strategies are so simple they are easily transferable to advising clients on how to prepare and effectively engage in doctors’ visits.
Learning Objectives:

Attendees will understand the common barriers patients face when communicating with healthcare providers and how to address them.
Attendees will recognize the framework of a medical visit in a simple three-part timeline.
Attendees will be able to develop a checklist of essential information to communicate with healthcare providers at the beginning, middle and end of their visits.
Attendees will develop skills in educating clients on how to prepare and effectively engage in doctors’ visits.

On Aging Institute Faculty:
Gabbriel Ceccolini is a seasoned healthcare communication specialist with more than a decade of experience in medical education. She has dedicated her career to teaching future healthcare professionals the critical skills of patient-centered communication, focusing on how to effectively engage with patients. Ceccolini empowers patients with practical strategies and solutions to navigate medical visits with confidence, aiming to enhance the patient-provider relationship and experience. Ceccolini directs the Standardized Patient & Assessment Center at the Frank H. Netter MD School of Medicine at Quinnipiac University.
Who should attend this session:

Older Adults and Care Partners
Geriatric care managers
Social workers
Healthcare advocates
Case managers
Senior living staff
Aging services professionals
Patient navigators

Register Now

This course is made possible in part by the generous support of Next50.

External Relations as an Advocacy Strategy
2025-08-19 - 2026-08-19
Available On Demand August 21, 2025–August 19, 2026
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Register Now
Description:
Effective advocacy starts with the belief that meaningful change happens when institutions build informed, strategic relationships with those in power. To do this well, advocates must first understand the structures and processes that shape public policy—how decisions are made at the local, state and federal levels, and who holds the authority to act. This civic grounding empowers organizations to navigate complex systems and identify the right moments for engagement. From there, power mapping becomes an essential tool: by analyzing networks of influence, understanding stakeholders’ motivations, and pinpointing leverage points, advocates can align their efforts with the priorities of elected officials and community leaders. This strategic approach transforms external relations into a powerful force for advancing mission-driven goals and creating lasting impact in the communities we serve.
Learning Objectives:

Attendees will learn to explain the structures and decision-making processes of local, state, and federal government systems to identify where and how public policy is shaped.
Attendees will learn to apply power-mapping techniques to analyze networks of influence, stakeholder motivations, and leverage points relevant to an organization’s advocacy goals.
Attendees will develop a strategic external relations plan that aligns institutional priorities with the interests of policymakers and community leaders to advance mission-driven change.

On Aging Institute Faculty:
Holly M. Davis is a nonprofit and public policy leader with extensive experience in advocacy, strategic program development, and philanthropic leadership. With a strong background in civic engagement and coalition-building, she has guided organizations in crafting effective programs, advancing policy initiatives, and fostering leadership in diverse sectors. As vice president of External Relations at Indiana Philanthropy Alliance, Davis designed and facilitated the Mutz Philanthropic Leadership Institute, a premier leadership development program engaging cross-sector speakers and policy experts. She directed programming for CASE@Campus, tailoring professional development training for higher education institutions, led the PAC and government affairs for homebuilders associations in Seattle and Austin, and has served as the executive director of the nonprofits Center for Women and Democracy, Indiana Leadership Forum, and Richard G. Lugar Excellence in Public Service Series.
Who should attend this session:

Mid- to senior-level nonprofit professionals responsible for advocacy, policy, communications or external affairs.
Mission-driven organizations that want to integrate advocacy more strategically into their work.
Government affairs or public policy staff at aging service organizations, health nonprofits, and human service agencies.
Program managers or community organizers seeking to strengthen their understanding of policy influence and external stakeholder engagement.
Emerging leaders in advocacy roles who are building a civic and systems knowledge base.
Professionals working in sectors like aging services, healthcare, housing, or social justice—where policy and systems change are essential to achieving mission impact.

Register Now

This course is made possible in part by the generous support of Next50.

Digital Literacy in Aging Services: Building Confidence and Capacity in a Connected World
2025-08-26 - 2026-08-25
Available On Demand August 28, 2025–August 25, 2026
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Register Now
Description:
In today’s digital world, access to technology—and the confidence to use it—is a vital component of aging well. This course provides aging services professionals with a foundational understanding of digital literacy: what it means, why it matters, and how to promote it effectively among older adults. Participants will explore common digital barriers, inclusive engagement strategies, and successful examples of digital inclusion. The course also highlights how digital literacy enhances access to healthcare, benefits, and social connection, especially for underserved populations.
Learning Objectives:

Define digital literacy and its role in the lives of older adults
Identify barriers to technology use and how to address them
Deliver or support accessible, inclusive digital literacy efforts
Connect older adults with tools for online safety, healthcare access, and social engagement

On Aging Institute Faculty:
Andrew Broderick co-directs the San Francisco Tech Council, a national multisector collaborative dedicated to bridging the digital divide for older adults and people with disabilities, where he has supported pilot tech implementations to reduce social isolation and loneliness, developed programming to improve digital literacy, and coordinated community tech support pop-ups to meet the needs of diverse populations for immediate and individualized tech support and advice in culturally and linguistically competent settings.
Karla Suomala co-directs the San Francisco Tech Council. A life-long educator with a master’s in Digital Technologies in Teaching and Learning from the University of San Francisco, Suomala specializes in digital literacy training for older adults and tech capacity-building for the nonprofits that serve them. Most recently, Suomala and Andrew Broderick co-authored the Digital Equity Plan for Older Adults and Adults with Disabilities in San Francisco.
Who should attend this session:

Staff of Area Agencies on Aging (AAAs) and Aging and Disability Resource Centers (ADRCs)
Senior center and community program coordinators
Social workers and case managers serving older adults
Digital navigators and technology trainers in community settings
Healthcare outreach workers promoting telehealth access
Library staff or nonprofit tech educators working with older populations
Grant writers or program developers designing digital inclusion initiatives

Register Now

This course is made possible in part by the generous support of Next50.

Strategic Partnerships for Growth, Impact and Resiliency
2025-09-04 - 2026-09-04
Available On Demand Sept. 6, 2025–Sept. 4, 2026
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Register Now
Description:
This workshop equips individuals and organizations with the tools to build and leverage strategic partnerships for growth, impact, and resilience. Participants will learn how to expand networks, access valuable resources, and collaborate with like-minded organizations to achieve greater efficiency. The session emphasizes partnership-building, resource optimization, and organizational resilience, ensuring attendees can achieve more without overextending resources.
Learning Objectives:

Understand the principles of strategic partnerships and their role in driving growth, resilience, and impact.
Identify potential partners to expand local and national networks while enhancing organizational visibility.
Develop strategies to create mutually beneficial collaborations that improve effectiveness and access to key resources.
Learn how to research, establish, and maintain strategic partnerships for long-term success.

On Aging Institute Faculty:
Cliff Gates is a nationally recognized speaker, trauma-informed trainer, and co-founder of Map to HOPE, a social enterprise delivering equity-focused leadership training, anti-abuse education, and community empowerment initiatives across the U.S. and internationally. With more than two decades’ experience mobilizing communities and equipping leaders, Gates has trained thousands of individuals across sectors—including corporations, nonprofits, government agencies and educational institutions.
He is uniquely positioned to lead this session on Strategic Partnerships for Growth, Impact and Resiliency, drawing from more than 20 years as a trusted connector across sectors. His extensive background in forging and sustaining partnerships spans corporate clients, civic governments, major metropolitan law enforcement agencies, NGOs, and professional sports teams. As a practitioner and consultant, Gates has helped diverse and sometimes disparate organizations align goals, deepen collaboration, and build sustainable relationships that drive long-term impact.
Who should attend this session:

Nonprofit executive directors and program managers
Development and fundraising professionals
Community outreach and engagement coordinators
Coalition builders and network facilitators
Public agency staff seeking cross-sector collaboration
Social enterprise and grassroots organization leaders

Register Now

This course is made possible in part by the generous support of Next50.

Advocacy vs. Lobbying vs. Electioneering
2025-09-23 - 2026-09-23
Available On Demand (September 25, 2025–September 23, 2026)
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Register Now
Description:
Advocacy is essential to organizational impact—but not all forms are created equal in the eyes of the law. This session will demystify the distinctions between education, lobbying, and electioneering, helping participants navigate the legal, strategic, and ethical boundaries that govern each. Using real-world case studies, it will explore how organizations have successfully engaged in a range of advocacy efforts, while avoiding compliance pitfalls and protecting credibility. Participants will gain tools to frame messaging for diverse audiences, align strategies with institutional values, and engage donors and stakeholders without jeopardizing legal standing. From legislative fly-ins and statehouse visits to policy roundtables and public education campaigns, this session highlights proven tactics that strengthen civic engagement—and empower advocates to advance their mission with clarity, confidence and integrity.
Learning Objectives:

Attendees will learn to differentiate between advocacy, lobbying, and electioneering based on legal definitions and compliance requirements for nonprofit organizations.
Attendees will learn to analyze real-world scenarios to identify compliance risks and best practices for engaging in legally sound and ethically responsible advocacy activities.
Attendees will learn to develop effective advocacy messaging and engagement strategies that align with organizational values, target appropriate audiences, and maintain the organization’s nonpartisan credibility.

On Aging Institute Faculty:
Holly M. Davis is a nonprofit and public policy leader with extensive experience in advocacy, strategic program development, and philanthropic leadership. With a strong background in civic engagement and coalition-building, she has guided organizations in crafting effective programs, advancing policy initiatives, and fostering leadership in diverse sectors. As vice president of External Relations at Indiana Philanthropy Alliance, Davis designed and facilitated the Mutz Philanthropic Leadership Institute, a premier leadership development program engaging cross-sector speakers and policy experts. She directed programming for CASE@Campus, tailoring professional development training for higher education institutions, led the PAC and government affairs for homebuilders associations in Seattle and Austin, and has served as the executive director of the nonprofits Center for Women and Democracy, Indiana Leadership Forum, and Richard G. Lugar Excellence in Public Service Series.
Who should attend this session:

Program managers or community engagement staff involved in coalition-building, grassroots outreach, or civic education efforts.
Nonprofit executives and senior leaders who oversee or approve advocacy and public policy strategies.
Policy and government relations staff responsible for engaging with legislators, organizing campaigns, or tracking legislation.
Communications and development professionals who craft public messaging and interact with donors or stakeholders.
Board members and organizational spokespeople who need to understand the legal boundaries when representing the organization publicly.
Legal or compliance staff in nonprofits seeking to ensure organizational activities stay within IRS and state lobbying limits.

Register Now

This course is made possible in part by the generous support of Next50.

Integrating Advocacy into Executive Leadership
2025-10-14 - 2026-10-14
Available On Demand (October 16, 2025–October 14, 2026)
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Register Now
Description:
Advocacy isn’t a side project—it’s a leadership strategy. This session is designed for executive leaders looking to embed advocacy into the core of their nonprofit’s mission and operations. Participants will learn how to frame advocacy messaging that aligns with organizational values, resonates with stakeholders, and drives impact. The session also will explore practical models for structuring internal advocacy capacity—whether through dedicated staff, cross-functional teams, or strategic partnerships—that mobilize networks, engage policymakers, and remain compliant with legal guidelines. Real-world case studies from aging services organizations will demonstrate how effective advocacy can elevate visibility, influence policy, and strengthen mission outcomes.
Learning Objectives:

Attendees will learn to articulate the strategic value of advocacy as a core leadership function that advances a company’s mission, strengthens impact, and positions the organization as a policy influencer.
Attendees will learn to design messaging frameworks and engagement strategies that align advocacy efforts with organizational values, resonate with stakeholders, and maintain legal compliance.
Attendees will learn to evaluate and apply organizational models for building advocacy capacity, including staffing structures, cross-functional collaboration, and partnerships that support sustained policy engagement.

On Aging Institute Faculty:
Holly M. Davis is a nonprofit and public policy leader with extensive experience in advocacy, strategic program development, and philanthropic leadership. With a strong background in civic engagement and coalition-building, she has guided organizations in crafting effective programs, advancing policy initiatives, and fostering leadership in diverse sectors. As vice president of External Relations at Indiana Philanthropy Alliance, Davis designed and facilitated the Mutz Philanthropic Leadership Institute, a premier leadership development program engaging cross-sector speakers and policy experts. She directed programming for CASE@Campus, tailoring professional development training for higher education institutions, led the PAC and government affairs for homebuilders associations in Seattle and Austin, and has served as the executive director of the nonprofits Center for Women and Democracy, Indiana Leadership Forum, and Richard G. Lugar Excellence in Public Service Series.
Who should attend this session:

Leaders in aging services and health-related nonprofits where public policy significantly impacts mission outcomes.
Senior leadership teams responsible for aligning programs, communications, and policy efforts with organizational goals.
Board members and trustees who play a role in shaping the organization’s strategic direction and public voice.
Emerging executive leaders preparing to take on C-suite or board-level roles and expand their understanding of advocacy as a leadership tool.

Register Now

This course is made possible in part by the generous support of Next50.

My Health Priorities: Provider Training
2025-10-16 - 2026-10-15
Available On Demand (October 18, 2025–October 15, 2026)
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Register Now
Description:
Do the older adults you support need help identifying what matters most to them? Do they need assistance communicating their needs and concerns to healthcare providers? This course will introduce an online resource called My Health Priorities (MyHP), which helps older adults identify what matters most to them regarding health, life goals and care preferences.
MyHP supports the nationwide effort of Age-Friendly Health Systems and the 4 Ms (what matters most, mentation, medications, mobility) to ensure care is more responsive to older adult needs. This course will demonstrate the value MyHP offers to elders, review questions asked in MyHP, and discuss ways in which it can be used by healthcare providers, social workers, service coordinators, and others who touch the lives of older adults. Case studies will be used to highlight how MyHP can improve healthcare and social services delivery, as well as older adult physical and mental health and quality of life.
Learning Objectives:

Attendees will understand the common barriers patients face when communicating with healthcare providers and how to address them.
Attendees will develop skills to better assess patient needs and wishes.
Attendees will be equipped to incorporate the MyHP program into their services.

On Aging Institute Faculty:
Claire Davenport, MD, is a geriatrician and internist with national leadership experience in Patient Priorities Care (PPC) implementation. She has led PPC training and integration efforts in value-based primary care and PACE, supporting interdisciplinary teams in aligning care with what matters most. Her work focuses on practical tools, mentorship, and system redesign to make person-driven care sustainable and measurable.
Who should attend this session:

Older Adults and Care Partners
Geriatric care managers
Social workers
Healthcare advocates
Healthcare providers
Case managers
Senior living staff
Homecare organizations
Aging services professionals
Patient navigators

Register Now

This course is made possible in part by the generous support of Next50.

Building a Culture of Inclusion and Care: From Digital Accessibility to Organizational Change
2025-10-23 - 2026-10-23
Available On Demand (October 25, 2025–October 23, 2026)
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Register Now
Description:
This course invites nonprofit and aging services professionals to rethink digital accessibility, not as a checklist, but as a reflection of values. The presentation explores how accessibility intersects with organizational culture, leadership and justice—and offers clear, actionable strategies for integrating accessibility into everyday workflows, budgets and team roles.

Key Takeaways:

Understand digital accessibility as a form of inclusion, not just compliance
Learn how aging and disability inform design and engagement practices
Explore how leadership and culture shape access outcomes
Discover small, meaningful shifts that build long-term accessibility capacity

Learning Objectives:

Identify common barriers that make websites and online content inaccessible to older adults and people with disabilities.
Apply practical strategies to improve digital accessibility in your organization’s online spaces.
Understand how accessibility intersects with leadership, organizational culture, and social justice. .

On Aging Institute Faculty:
Betsy Dorsett (she/they) is a nonprofit communications consultant and digital accessibility educator and advocate. A DHS Certified Trusted Tester, Betsy has experience supporting organizations focused on disability and aging. She leads accessibility workshops and consults on inclusive digital strategy, and organizes digital accessibility and inclusive design meetups in Western North Carolina.

Who should attend this session:

Nonprofit professionals working with older adults or people with disabilities
Aging services providers and administrators
Communications and digital content managers
Organizational leaders and decision-makers committed to advancing equity and inclusion

Accessibility:

An American Sign Language (ASL) Interpreter will be provided for this course.
A full transcript will be available after the live event.
ASA will share a handout of key takeaways and other materials related to this course after the live event.
Please reach out to institute@asaging.org to share how ASA can support your accessibility needs.

Register Now

This course is made possible in part by the generous support of Next50.

Economics of Caregiving: Understanding Costs, Inequities and Solutions
2025-11-06 - 2026-11-05
Available On Demand (November 7, 2025–November 5, 2026)
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Register Now
Description:
Caregiving is the foundation of our society—yet its full value and burden often remain hidden. This course takes an in-depth look at the economic (financial and otherwise) realities of caregiving, who provides it, and who benefits. We’ll begin with a broad overview of the latest data and research, then dig into the four caregiving categories—paid, unpaid, formal and informal—to understand where costs and responsibilities fall. From there, we’ll examine how gender, family roles, cultural norms, geography and health conditions shape these dynamics and drive inequities. Finally, we’ll explore policy strategies and practical interventions to reduce disparities and ensure caregivers receive the recognition and support they deserve. Join us for a thought-provoking conversation that blends data, dialogue, lived experiences and actionable solutions.
Learning Objectives:

Attendees will understand the economic realities of caregiving, drawing on current data and research.
Attendees will analyze caregiving across paid, unpaid, formal and informal categories, and the distribution of costs and responsibilities.
Attendees will examine how gender, cultural norms, geography and health conditions shape caregiving dynamics and inequities.
Attendees will identify policy and practice strategies to reduce disparities and strengthen support for caregivers.

On Aging Institute Faculty:
Mónika López Anuarbe, PhD, is a professor of Economics at Connecticut College. She specializes in the economics of aging and caregiving, health disparities and equity, brain health and Alzheimer’s disease, generational wealth and access to healthcare. López Anuarbe has received research grants and awards from the National Institutes of Health, National Institute on Aging, National Institute on Minority Health and Health Disparities, and the Resource Center for Minority Aging Research, among others. In 2024, she was featured by the American Society of Hispanic Economists during Hispanic Heritage Month, and won the King Teaching Award, granted by Connecticut College to the top professor of the year.
Who should attend this session:

Policymakers, advocates and nonprofit leaders interested in caregiving and family support policies.
Health and social service professionals who work with caregivers or care recipients.
Researchers, analysts and students studying aging, health economics or social policy.
Employers, HR professionals and organizational leaders seeking to understand and support caregiving employees.
Anyone interested in understanding the social and economic impact of caregiving and exploring strategies to reduce inequities.

Register Now

This course is made possible in part by the generous support of Next50.

SAGECare: Alzheimer’s and other Dementia Training
2025-12-10 - 2026-12-09
Available On Demand (December 10, 2025–December 9, 2026)
Format:
On Demand Course
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. SAGECare will offer a Certificate of Completion once all modules are completed.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Register Now
This course is presented in partnership with SAGECare.

Description:
During this presentation, participants will focus on three key areas. First, information that providers can use to make sure their services are welcoming to LGBTQ+ people with dementia. Second, how to support caregivers who identify as LGBTQ+—these may be partners of people with dementia, or they may be the adult children or friends of people with dementia. Finally, we will look at ways providers can help advocate for LGBTQ+ people with dementia, including working in your local communities to help reach LGBTQ+ people and ensure you can connect them to affirming services.
Learning Objectives:

Identify key practices and environmental factors that make dementia care services welcoming and affirming for LGBTQ+ individuals.
Describe strategies to effectively support caregivers who identify as LGBTQ+, including partners, adult children and friends of people living with dementia.
Demonstrate ways providers can advocate for and connect LGBTQ+ people with dementia to affirming resources and community supports.

Who should attend this session:

Aging services providers and dementia care specialists
Social workers, case managers and care coordinators
Long-term care and home-care staff
LGBTQ+ community advocates and service providers
Healthcare professionals, including nurses, therapists and physicians
Program directors, administrators and policy professionals working in aging or community services

Register Now

This course is made possible in part by the generous support of Next50.

Personal Care and Dementia: Practical Approaches for Hands-On Care
2026-06-03 10:00 - 11:00 (America/Los_Angeles)
1–2 PM Eastern | 10–11 AM Pacific
Also available on demand June 5–Aug. 2, 2026
Register Now
Includes one complimentary Continuing Education (CE) credit.
Continuing Education Credits:

California Board of Registered Nursing
California Professional Fiduciaries Bureau
National Academy of Certified Care Managers
National Commission for Health Education Credentialing
National Council of Certified Dementia Practitioners
Society of Certified Senior Advisors

Providing personal care for someone living with dementia—such as bathing, dressing, or grooming—can feel overwhelming at times. These hands-on tasks often bring unique challenges, from resistance and anxiety to communication barriers. Yet, with the right strategies, personal care can become a time of connection, dignity and comfort.
In this webinar, we’ll explore practical approaches to delivering personal care that meet the individual with dementia where they are. From understanding how the disease impacts daily routines to applying person-centered communication techniques, this session is designed to give professionals actionable tools they can use right away. Whether you’re a professional or family caregiver, this session will provide actionable tools you can use right away to gain strategies that make personal care moments more positive, dignified and supportive for the person living with dementia.

Participants in this webinar will be able to:

Recognize common challenges that arise during personal care for individuals living with dementia.
Apply practical communication strategies that reduce resistance and build trust during daily routines.
Incorporate person-centered techniques that promote dignity, comfort and independence in hands-on care.
Implement actionable approaches to transform potentially stressful care into positive, supportive interactions.
Increase confidence in navigating personal care tasks across the stages of dementia.

Presenter:
Lakelyn Eichenberger, PhD, is a gerontologist and caregiving advocate at Home Instead, an Honor Company. She began her career working with older adults and Care Professionals at the Omaha Home Instead franchise office and now educates professionals, families and communities on aging challenges and resources. She is a regular contributor to media outlets including ForbesHealth, Newsweek, and hosts Caregiver Chats, a podcast focused on providing support and resources to family caregivers. She serves on numerous boards including the National Alliance for Caregiving, Mosaic, and is a member of the Alzheimer’s Association’s Dementia Care Provider Roundtable.

Accessibility:
Closed captions are available for live and on-demand courses within specific browsers. Click here to see how to access and turn on the browser setting. If you still need to request speech-to-text captioning during this event, please contact us at least 5 business days prior to the live webinar so we may accommodate your needs.
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Navigating Ethical Dilemmas in the Care of Older Adults
2026-08-05 10:00 - 11:00
1–2 PM Eastern | 10–11 AM Pacific
Also available on demand Aug. 7–Oct. 4, 2026
Register Now
Includes one complimentary Continuing Education (CE) credit.
Continuing Education Credits:

California Board of Registered Nursing
California Professional Fiduciaries Bureau
National Academy of Certified Care Managers
National Commission for Health Education Credentialing
National Council of Certified Dementia Practitioners
Society of Certified Senior Advisors

Caring for older adults often involves navigating complex ethical situations. From honoring end-of-life wishes and balancing safety with independence, to managing family dynamics and safeguarding dignity, professionals are frequently faced with difficult decisions.
In this webinar, we’ll explore the ethical principles that guide quality care and discuss practical models for decision-making. Participants will gain insights on how to prevent harm, promote respect, and advocate effectively for older adults and their families. You’ll walk away with strategies you can immediately apply when faced with complex ethical decisions in aging care.

Participants in this webinar will be able to:

Identify key ethical principles that guide caregiving for older adults.
Recognize and prevent neglect, abuse, and other safety and well-being risks.
Support decision-making and autonomy while preserving dignity and respect.
Apply ethical decision-making models to address complex situations in aging care.
Build confidence in advocacy to ensure the voices and values of older adults are honored.

Presenter:
Lakelyn Eichenberger, PhD, is a gerontologist and caregiving advocate at Home Instead, an Honor Company. She began her career working with older adults and Care Professionals at the Omaha Home Instead franchise office and now educates professionals, families and communities on aging challenges and resources. She is a regular contributor to media outlets including ForbesHealth, Newsweek, and hosts Caregiver Chats, a podcast focused on providing support and resources to family caregivers. She serves on numerous boards including the National Alliance for Caregiving, Mosaic, and is a member of the Alzheimer’s Association’s Dementia Care Provider Roundtable.

Accessibility:
Closed captions are available for live and on-demand courses within specific browsers. Click here to see how to access and turn on the browser setting. If you still need to request speech-to-text captioning during this event, please contact us at least 5 business days prior to the live webinar so we may accommodate your needs.
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Reducing Readmissions: Preventing Setbacks Through Safer Transitions
2026-09-02 10:00 - 11:00
1–2 PM Eastern | 10–11 AM Pacific
Also available on demand Sep. 4–Nov. 1, 2026
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Includes one complimentary Continuing Education (CE) credit.
Continuing Education Credits:

California Board of Registered Nursing
California Professional Fiduciaries Bureau
National Academy of Certified Care Managers
National Commission for Health Education Credentialing
National Council of Certified Dementia Practitioners
Society of Certified Senior Advisors

Hospital readmissions are costly, disruptive, and often preventable—especially for older adults transitioning home after a hospital stay. The Hospital Readmissions Reduction Program (HRRP) evaluates readmission rates for six high-impact conditions and procedures: Heart Failure, Heart Attack, Chronic Obstructive Pulmonary Disease, Coronary Artery Bypass Graft Surgery, Elective Total Hip or Knee Replacement, and Pneumonia.
Professionals play a critical role in ensuring safe, smooth transitions that reduce the risk of readmissions. This webinar will highlight the most common challenges older adults face after discharge—such as medication management, mobility limitations, and follow-up adherence—and provide practical strategies to address them. Participants will learn how incorporating home-based support can improve recovery, promote independence, and lessen the burden on family caregivers.

Participants in this webinar will be able to:

Identify the six HRRP-covered conditions most associated with hospital readmissions in older adults.
Understand the leading risk factors that contribute to readmission during care transitions.
Apply strategies to reduce readmissions by addressing challenges such as medication adherence, mobility and follow-up care.
Recognize the role of home-based support in ensuring safety, recovery and independence for older adults post-discharge.
Empower families and caregivers with resources and practical tools to prepare for successful care transitions.

Presenter:
Lakelyn Eichenberger, PhD, is a gerontologist and caregiving advocate at Home Instead, an Honor Company. She began her career working with older adults and Care Professionals at the Omaha Home Instead franchise office and now educates professionals, families and communities on aging challenges and resources. She is a regular contributor to media outlets including ForbesHealth, Newsweek, and hosts Caregiver Chats, a podcast focused on providing support and resources to family caregivers. She serves on numerous boards including the National Alliance for Caregiving, Mosaic, and is a member of the Alzheimer’s Association’s Dementia Care Provider Roundtable.

Accessibility:
Closed captions are available for live and on-demand courses within specific browsers. Click here to see how to access and turn on the browser setting. If you still need to request speech-to-text captioning during this event, please contact us at least 5 business days prior to the live webinar so we may accommodate your needs.
Register Now

Knowing When It’s Time: Navigating the Decision to Start Care
2026-10-07 10:00 - 11:00
1–2 PM Eastern | 10–11 AM Pacific
Also available on demand Oct. 9–Dec. 6, 2026
Register Now
Includes one complimentary Continuing Education (CE) credit.
Continuing Education Credits:

California Board of Registered Nursing
California Professional Fiduciaries Bureau
National Academy of Certified Care Managers
National Commission for Health Education Credentialing
National Council of Certified Dementia Practitioners
Society of Certified Senior Advisors

One of the hardest questions families face is knowing when it’s time to bring in additional care. The decision often comes with uncertainty, guilt or fear of “waiting too long.” At the same time, professionals play a key role in recognizing the warning signs and helping families make timely, informed choices that support safety, recovery, and quality of life.
Rather than waiting for a crisis, professionals can help families see the value of introducing care earlier—whether during hospital discharge, after rehab, or when day-to-day challenges begin to impact health and independence. By identifying risk factors such as medication non-adherence, mobility concerns, or missed follow-ups, professionals can guide families toward care options that prevent readmissions, reduce stress, and promote peace of mind at home.

Participants in this webinar will be able to:

Recognize key risk factors that indicate when a client or family may benefit from additional care.
Understand the professional’s role in supporting safe discharges and smooth care transitions.
Guide families with practical questions that uncover unmet support needs at home.
Communicate the benefits of timely home care in reducing readmissions, promoting recovery, and easing family caregiver stress.
Build confidence in initiating sensitive conversations that help families make informed care decisions before a crisis occurs.

Presenter:
Lakelyn Eichenberger, PhD, is a gerontologist and caregiving advocate at Home Instead, an Honor Company. She began her career working with older adults and Care Professionals at the Omaha Home Instead franchise office and now educates professionals, families and communities on aging challenges and resources. She is a regular contributor to media outlets including ForbesHealth, Newsweek, and hosts Caregiver Chats, a podcast focused on providing support and resources to family caregivers. She serves on numerous boards including the National Alliance for Caregiving, Mosaic, and is a member of the Alzheimer’s Association’s Dementia Care Provider Roundtable.

Accessibility:
Closed captions are available for live and on-demand courses within specific browsers. Click here to see how to access and turn on the browser setting. If you still need to request speech-to-text captioning during this event, please contact us at least 5 business days prior to the live webinar so we may accommodate your needs.
Register Now

Compassionate Conversations: Supporting Families in End-of-Life Planning
2026-11-04 10:00 - 11:30
1–2 PM Eastern | 10–11 AM Pacific
Also available on demand Nov. 6, 2026–Jan. 3, 2027
Register Now
Includes one complimentary Continuing Education (CE) credit.
Continuing Education Credits:

California Board of Registered Nursing
California Professional Fiduciaries Bureau
National Academy of Certified Care Managers
National Commission for Health Education Credentialing
National Council of Certified Dementia Practitioners
Society of Certified Senior Advisors

Conversations about end-of-life care can be some of the most difficult—and most important—that professionals help facilitate. Families often struggle with knowing when and how to discuss topics such as advance directives, goals of care, and the balance between quality of life and medical intervention. By guiding these discussions with compassion and clarity, professionals can help ensure that an individual’s values and wishes are honored, while easing the emotional burden on families.
This webinar will equip professionals with tools and strategies to initiate meaningful conversations about end-of-life planning. Participants will explore practical approaches to advance care planning, learn how to navigate family dynamics, and gain confidence in supporting older adults and their loved ones through these deeply personal decisions.

Participants in this webinar will be able to:

Explain the importance of advance care planning in preserving dignity and honoring individual values.
Recognize common barriers families face when discussing end-of-life wishes and strategies to overcome them.
Guide familiesApply communication techniques that foster open, compassionate dialogue around sensitive topics.
Apply communication techniques that foster open, compassionate dialogue around sensitive topics.
Identify resources and tools available to assist professionals, older adults and families in navigating end-of-life planning.

Presenter:
Lakelyn Eichenberger, PhD, is a gerontologist and caregiving advocate at Home Instead, an Honor Company. She began her career working with older adults and Care Professionals at the Omaha Home Instead franchise office and now educates professionals, families and communities on aging challenges and resources. She is a regular contributor to media outlets including ForbesHealth, Newsweek, and hosts Caregiver Chats, a podcast focused on providing support and resources to family caregivers. She serves on numerous boards including the National Alliance for Caregiving, Mosaic, and is a member of the Alzheimer’s Association’s Dementia Care Provider Roundtable.

Accessibility:
Closed captions are available for live and on-demand courses within specific browsers. Click here to see how to access and turn on the browser setting. If you still need to request speech-to-text captioning during this event, please contact us at least 5 business days prior to the live webinar so we may accommodate your needs.
Register Now
