Navigating Ethical Dilemmas in the Care of Older Adults
2026-08-05 10:00 - 11:00 (America/Los_Angeles)
1–2 PM Eastern | 10–11 AM Pacific
Also available on demand Aug. 7–Oct. 4, 2026
Register Now
Includes one complimentary Continuing Education (CE) credit.
Continuing Education Credits:

California Board of Registered Nursing
California Professional Fiduciaries Bureau
National Academy of Certified Care Managers
National Commission for Health Education Credentialing
National Council of Certified Dementia Practitioners
Society of Certified Senior Advisors

Caring for older adults often involves navigating complex ethical situations. From honoring end-of-life wishes and balancing safety with independence, to managing family dynamics and safeguarding dignity, professionals are frequently faced with difficult decisions.
In this webinar, we’ll explore the ethical principles that guide quality care and discuss practical models for decision-making. Participants will gain insights on how to prevent harm, promote respect, and advocate effectively for older adults and their families. You’ll walk away with strategies you can immediately apply when faced with complex ethical decisions in aging care.

Participants in this webinar will be able to:

Identify key ethical principles that guide caregiving for older adults.
Recognize and prevent neglect, abuse, and other safety and well-being risks.
Support decision-making and autonomy while preserving dignity and respect.
Apply ethical decision-making models to address complex situations in aging care.
Build confidence in advocacy to ensure the voices and values of older adults are honored.

Presenter:
Lakelyn Eichenberger, PhD, is a gerontologist and caregiving advocate at Home Instead, an Honor Company. She began her career working with older adults and Care Professionals at the Omaha Home Instead franchise office and now educates professionals, families and communities on aging challenges and resources. She is a regular contributor to media outlets including ForbesHealth, Newsweek, and hosts Caregiver Chats, a podcast focused on providing support and resources to family caregivers. She serves on numerous boards including the National Alliance for Caregiving, Mosaic, and is a member of the Alzheimer’s Association’s Dementia Care Provider Roundtable.

Accessibility:
Closed captions are available for live and on-demand courses within specific browsers. Click here to see how to access and turn on the browser setting. If you still need to request speech-to-text captioning during this event, please contact us at least 5 business days prior to the live webinar so we may accommodate your needs.
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Reducing Readmissions: Preventing Setbacks Through Safer Transitions
2026-09-02 10:00 - 11:00
1–2 PM Eastern | 10–11 AM Pacific
Also available on demand Sep. 4–Nov. 1, 2026
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Includes one complimentary Continuing Education (CE) credit.
Continuing Education Credits:

California Board of Registered Nursing
California Professional Fiduciaries Bureau
National Academy of Certified Care Managers
National Commission for Health Education Credentialing
National Council of Certified Dementia Practitioners
Society of Certified Senior Advisors

Hospital readmissions are costly, disruptive, and often preventable—especially for older adults transitioning home after a hospital stay. The Hospital Readmissions Reduction Program (HRRP) evaluates readmission rates for six high-impact conditions and procedures: Heart Failure, Heart Attack, Chronic Obstructive Pulmonary Disease, Coronary Artery Bypass Graft Surgery, Elective Total Hip or Knee Replacement, and Pneumonia.
Professionals play a critical role in ensuring safe, smooth transitions that reduce the risk of readmissions. This webinar will highlight the most common challenges older adults face after discharge—such as medication management, mobility limitations, and follow-up adherence—and provide practical strategies to address them. Participants will learn how incorporating home-based support can improve recovery, promote independence, and lessen the burden on family caregivers.

Participants in this webinar will be able to:

Identify the six HRRP-covered conditions most associated with hospital readmissions in older adults.
Understand the leading risk factors that contribute to readmission during care transitions.
Apply strategies to reduce readmissions by addressing challenges such as medication adherence, mobility and follow-up care.
Recognize the role of home-based support in ensuring safety, recovery and independence for older adults post-discharge.
Empower families and caregivers with resources and practical tools to prepare for successful care transitions.

Presenter:
Lakelyn Eichenberger, PhD, is a gerontologist and caregiving advocate at Home Instead, an Honor Company. She began her career working with older adults and Care Professionals at the Omaha Home Instead franchise office and now educates professionals, families and communities on aging challenges and resources. She is a regular contributor to media outlets including ForbesHealth, Newsweek, and hosts Caregiver Chats, a podcast focused on providing support and resources to family caregivers. She serves on numerous boards including the National Alliance for Caregiving, Mosaic, and is a member of the Alzheimer’s Association’s Dementia Care Provider Roundtable.

Accessibility:
Closed captions are available for live and on-demand courses within specific browsers. Click here to see how to access and turn on the browser setting. If you still need to request speech-to-text captioning during this event, please contact us at least 5 business days prior to the live webinar so we may accommodate your needs.
Register Now

Knowing When It’s Time: Navigating the Decision to Start Care
2026-10-07 10:00 - 11:00
1–2 PM Eastern | 10–11 AM Pacific
Also available on demand Oct. 9–Dec. 6, 2026
Register Now
Includes one complimentary Continuing Education (CE) credit.
Continuing Education Credits:

California Board of Registered Nursing
California Professional Fiduciaries Bureau
National Academy of Certified Care Managers
National Commission for Health Education Credentialing
National Council of Certified Dementia Practitioners
Society of Certified Senior Advisors

One of the hardest questions families face is knowing when it’s time to bring in additional care. The decision often comes with uncertainty, guilt or fear of “waiting too long.” At the same time, professionals play a key role in recognizing the warning signs and helping families make timely, informed choices that support safety, recovery, and quality of life.
Rather than waiting for a crisis, professionals can help families see the value of introducing care earlier—whether during hospital discharge, after rehab, or when day-to-day challenges begin to impact health and independence. By identifying risk factors such as medication non-adherence, mobility concerns, or missed follow-ups, professionals can guide families toward care options that prevent readmissions, reduce stress, and promote peace of mind at home.

Participants in this webinar will be able to:

Recognize key risk factors that indicate when a client or family may benefit from additional care.
Understand the professional’s role in supporting safe discharges and smooth care transitions.
Guide families with practical questions that uncover unmet support needs at home.
Communicate the benefits of timely home care in reducing readmissions, promoting recovery, and easing family caregiver stress.
Build confidence in initiating sensitive conversations that help families make informed care decisions before a crisis occurs.

Presenter:
Lakelyn Eichenberger, PhD, is a gerontologist and caregiving advocate at Home Instead, an Honor Company. She began her career working with older adults and Care Professionals at the Omaha Home Instead franchise office and now educates professionals, families and communities on aging challenges and resources. She is a regular contributor to media outlets including ForbesHealth, Newsweek, and hosts Caregiver Chats, a podcast focused on providing support and resources to family caregivers. She serves on numerous boards including the National Alliance for Caregiving, Mosaic, and is a member of the Alzheimer’s Association’s Dementia Care Provider Roundtable.

Accessibility:
Closed captions are available for live and on-demand courses within specific browsers. Click here to see how to access and turn on the browser setting. If you still need to request speech-to-text captioning during this event, please contact us at least 5 business days prior to the live webinar so we may accommodate your needs.
Register Now

Compassionate Conversations: Supporting Families in End-of-Life Planning
2026-11-04 10:00 - 11:30
1–2 PM Eastern | 10–11 AM Pacific
Also available on demand Nov. 6, 2026–Jan. 3, 2027
Register Now
Includes one complimentary Continuing Education (CE) credit.
Continuing Education Credits:

California Board of Registered Nursing
California Professional Fiduciaries Bureau
National Academy of Certified Care Managers
National Commission for Health Education Credentialing
National Council of Certified Dementia Practitioners
Society of Certified Senior Advisors

Conversations about end-of-life care can be some of the most difficult—and most important—that professionals help facilitate. Families often struggle with knowing when and how to discuss topics such as advance directives, goals of care, and the balance between quality of life and medical intervention. By guiding these discussions with compassion and clarity, professionals can help ensure that an individual’s values and wishes are honored, while easing the emotional burden on families.
This webinar will equip professionals with tools and strategies to initiate meaningful conversations about end-of-life planning. Participants will explore practical approaches to advance care planning, learn how to navigate family dynamics, and gain confidence in supporting older adults and their loved ones through these deeply personal decisions.

Participants in this webinar will be able to:

Explain the importance of advance care planning in preserving dignity and honoring individual values.
Recognize common barriers families face when discussing end-of-life wishes and strategies to overcome them.
Guide familiesApply communication techniques that foster open, compassionate dialogue around sensitive topics.
Apply communication techniques that foster open, compassionate dialogue around sensitive topics.
Identify resources and tools available to assist professionals, older adults and families in navigating end-of-life planning.

Presenter:
Lakelyn Eichenberger, PhD, is a gerontologist and caregiving advocate at Home Instead, an Honor Company. She began her career working with older adults and Care Professionals at the Omaha Home Instead franchise office and now educates professionals, families and communities on aging challenges and resources. She is a regular contributor to media outlets including ForbesHealth, Newsweek, and hosts Caregiver Chats, a podcast focused on providing support and resources to family caregivers. She serves on numerous boards including the National Alliance for Caregiving, Mosaic, and is a member of the Alzheimer’s Association’s Dementia Care Provider Roundtable.

Accessibility:
Closed captions are available for live and on-demand courses within specific browsers. Click here to see how to access and turn on the browser setting. If you still need to request speech-to-text captioning during this event, please contact us at least 5 business days prior to the live webinar so we may accommodate your needs.
Register Now
