Skip to main content
10:00 AM Pacific
11:00 AM Pacific

Part of the Aging and Disability Business Institute Series—a collaboration of n4a and ASA

In the era of integrated and accountable care, community-based organizations (CBO) are well-positioned to take advantage of opportunities presented by healthcare entities seeking social-service provider partnerships. Getting from “willing” to “ready” however, can take a lot of work and strategic business planning. CBOs need to assess their capacity among a number of operational and organizational domains that are important for successful healthcare collaboration, including culture, staffing, marketing, pricing, data collection and analysis, quality reporting, and others. This web seminar will feature expert advice and tips on how a CBO can go about determining if it is ready to engage in healthcare contracting, what steps to take to begin this work and the shift in perspective that can enable a CBO to evolve its business development practices to drive performance and demonstrate value in the changing healthcare landscape.

Participants in this web seminar will be able to:

  • Describe how to begin assessing their organization’s level of readiness to engage in healthcare partnership work;
  • Identify strategies for building a strong organizational culture that can drive performance in the new integrated care landscape;
  • Understand what metrics are important to healthcare partners and how a CBO can tailor services to affect these measures; and,
  • Identify the next steps toward implementing and maintaining contractual relationships with healthcare entities, including compliance and performance management.


Abigail MorganAbigail Morgan, M.S.W., M.L.S.P. is vice president in charge of strategic planning, provider relations, performance management and quality improvement at the Akron/Canton AAA.





Timothy P. McNeillTimothy P. McNeill, R.N., M.P.H., is an independent healthcare consultant, specializing in health program development and sustainability. His customers have included the U.S. Department of Health and Human Services (HHS), U.S. Administration on Aging/Administration for Community Living (ACL) and the Centers for Medicare and Medicaid Services. Under a HHS/ACL contract, Mr. McNeill has been the lead technical assistance provider to establish integrated networks of LTSS providers in 26 states.



Aging and Disability Business Institute logo

is funded by:

The Administration for Community Living

The SCAN Foundation

The John A. Hartford Foundation

The Gary and Mary West Foundation

The Colorado Health Foundation

The Marin Community Foundation


National Association of Area Agencies on Aging

Independent Living Research Utilization/National Center for Aging and Disability

American Society on Aging

Partners in Care Foundation

Elder Services of the Merrimack Valley/Healthy Living Center of Excellence.

Learn more about the Aging and Disability Business Institute.