Digital Literacy in Aging Services: Building Confidence and Capacity in a Connected World
August 26 @ 10:00 am - 11:00 am PDT
$35 – $45
Date & Time:
Tuesday, August 26, 2025
1–2 PM Eastern | 10–11 AM Pacific
Format:
Live Workshop
Available On Demand August 28, 2025–August 25, 2026
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Description:
In today’s digital world, access to technology—and the confidence to use it—is a vital component of aging well. This course provides aging services professionals with a foundational understanding of digital literacy: what it means, why it matters, and how to promote it effectively among older adults. Participants will explore common digital barriers, inclusive engagement strategies, and successful examples of digital inclusion. The course also highlights how digital literacy enhances access to healthcare, benefits, and social connection, especially for underserved populations.
Learning Objectives:
- Define digital literacy and its role in the lives of older adults
- Identify barriers to technology use and how to address them
- Deliver or support accessible, inclusive digital literacy efforts
- Connect older adults with tools for online safety, healthcare access, and social engagement
On Aging Institute Faculty:
Andrew Broderick co-directs the San Francisco Tech Council, a national multisector collaborative dedicated to bridging the digital divide for older adults and people with disabilities, where he has supported pilot tech implementations to reduce social isolation and loneliness, developed programming to improve digital literacy, and coordinated community tech support pop-ups to meet the needs of diverse populations for immediate and individualized tech support and advice in culturally and linguistically competent settings.
Karla Suomala co-directs the San Francisco Tech Council. A life-long educator with a master’s in Digital Technologies in Teaching and Learning from the University of San Francisco, Suomala specializes in digital literacy training for older adults and tech capacity-building for the nonprofits that serve them. Most recently, Suomala and Andrew Broderick co-authored the Digital Equity Plan for Older Adults and Adults with Disabilities in San Francisco.
Who should attend this session:
- Staff of Area Agencies on Aging (AAAs) and Aging and Disability Resource Centers (ADRCs)
- Senior center and community program coordinators
- Social workers and case managers serving older adults
- Digital navigators and technology trainers in community settings
- Healthcare outreach workers promoting telehealth access
- Library staff or nonprofit tech educators working with older populations
- Grant writers or program developers designing digital inclusion initiatives