Better Med Visit: Patient Training
August 14 @ 10:00 am - 11:00 am PDT
$35 – $45
Date & Time:
Thursday, August 14, 2025
1–2 PM Eastern | 10–11 AM Pacific
Format:
Live Workshop
Available On Demand August 16, 2025–August 13, 2026
Price:
ASA Member Rate: $35*
Non-member Rate: $45*
Certificates & Credits:
Continuing Education credits are not available for this course. We will offer a Certificate of Attendance.
A yearly ASA membership is $275 for individuals and $100 for retired professionals & students. ASA also offers Organizational Membership. Learn more about membership here.
*This course is non-refundable.
Description:
Navigating healthcare visits can be challenging for older adults due to complex medical conditions, communication barriers, and the fast-paced nature of medical environments. For more than a decade, Gabby Ceccolini has trained doctors how to talk—and listen—to patients. And she has developed a simple educational method to teach patients how to talk—and listen—to doctors. This course provides insight into understanding common biases toward older patients. Ceccolini presents an evidence-based strategy that empowers elders to improve patient communication, confidence, and engagement during medical visits. From preparing for appointments to advocating effectively, the presentation equips attendees with practical strategies to improve medical visits and the overall experience of seeking medical care. The strategies are so simple they are easily transferable to advising clients on how to prepare and effectively engage in doctors’ visits.
Learning Objectives:
- Attendees will understand the common barriers patients face when communicating with healthcare providers and how to address them.
- Attendees will recognize the framework of a medical visit in a simple three-part timeline.
- Attendees will be able to develop a checklist of essential information to communicate with healthcare providers at the beginning, middle and end of their visits.
- Attendees will develop skills in educating clients on how to prepare and effectively engage in doctors’ visits.
On Aging Institute Faculty:
Gabbriel Ceccolini is a seasoned healthcare communication specialist with more than a decade of experience in medical education. She has dedicated her career to teaching future healthcare professionals the critical skills of patient-centered communication, focusing on how to effectively engage with patients. Ceccolini empowers patients with practical strategies and solutions to navigate medical visits with confidence, aiming to enhance the patient-provider relationship and experience. Ceccolini directs the Standardized Patient & Assessment Center at the Frank H. Netter MD School of Medicine at Quinnipiac University.
Who should attend this session:
- Older Adults and Care Partners
- Geriatric care managers
- Social workers
- Healthcare advocates
- Case managers
- Senior living staff
- Aging services professionals
- Patient navigators