Compassionate Conversations: Supporting Families in End-of-Life Planning
1–2 PM Eastern | 10–11 AM Pacific
Also available on demand Nov. 6, 2026–Jan. 3, 2027
Includes one complimentary Continuing Education (CE) credit.
Continuing Education Credits:
- California Board of Registered Nursing
- California Professional Fiduciaries Bureau
- National Academy of Certified Care Managers
- National Commission for Health Education Credentialing
- National Council of Certified Dementia Practitioners
- Society of Certified Senior Advisors
Conversations about end-of-life care can be some of the most difficult—and most important—that professionals help facilitate. Families often struggle with knowing when and how to discuss topics such as advance directives, goals of care, and the balance between quality of life and medical intervention. By guiding these discussions with compassion and clarity, professionals can help ensure that an individual’s values and wishes are honored, while easing the emotional burden on families.
This webinar will equip professionals with tools and strategies to initiate meaningful conversations about end-of-life planning. Participants will explore practical approaches to advance care planning, learn how to navigate family dynamics, and gain confidence in supporting older adults and their loved ones through these deeply personal decisions.
Participants in this webinar will be able to:
- Explain the importance of advance care planning in preserving dignity and honoring individual values.
- Recognize common barriers families face when discussing end-of-life wishes and strategies to overcome them.
- Guide familiesApply communication techniques that foster open, compassionate dialogue around sensitive topics.
- Apply communication techniques that foster open, compassionate dialogue around sensitive topics.
- Identify resources and tools available to assist professionals, older adults and families in navigating end-of-life planning.
Presenter:
Lakelyn Eichenberger, PhD, is a gerontologist and caregiving advocate at Home Instead, an Honor Company. She began her career working with older adults and Care Professionals at the Omaha Home Instead franchise office and now educates professionals, families and communities on aging challenges and resources. She is a regular contributor to media outlets including ForbesHealth, Newsweek, and hosts Caregiver Chats, a podcast focused on providing support and resources to family caregivers. She serves on numerous boards including the National Alliance for Caregiving, Mosaic, and is a member of the Alzheimer’s Association’s Dementia Care Provider Roundtable.
Accessibility:
Closed captions are available for live and on-demand courses within specific browsers. Click here to see how to access and turn on the browser setting. If you still need to request speech-to-text captioning during this event, please contact us at least 5 business days prior to the live webinar so we may accommodate your needs.