Measuring the Value of AAA Services: Results from a New Poll & AAA Perspectives

When

Tuesday, July 17, 2018

10:00 AM Pacific

11:00 AM Pacific

Part of the Aging and Disability Business Institute Series—a Collaboration of n4a and ASA.

Includes complimentary CEUs*

Many Area Agencies on Aging (AAA) and community-based organizations (CBO) are looking for new sources of sustainable revenue (such as contracts with healthcare entities) for the services and supports they provide, in order to diversify funding streams and to best meet the needs of their communities’ older adults and persons with disabilities. But developing new partnership and revenue streams often requires AAAs to demonstrate the financial value that their services can bring to these partnerships. This web seminar presents the findings of a topical poll that investigated how AAAs measured the value of their services, and if their value proposition development has led to successful partnerships. The session also features speakers from two CBOs that have successfully positioned themselves for growth by leveraging the value of their services. This web seminar, which is aimed at employees seeking to motivate their organizations to implement/adopt community-based programs that address social determinants of health and improve health outcomes, reveals the best practices of effective community-based organizations.

Participants in this web seminar will be able to:

• Understand the results of a mini-poll about the value measurement of AAA services;

• Describe how CBOs can use value measurement to position themselves to grow and to gain partnerships; and,

• Identify methods and strategies for measuring the value of CBO services.

Presenters:

Meredith Hanley is the director of Community Capacity Building with the National Association of Area Agencies on Aging (n4a). She oversees the Information and Planning Grant Program (funded through the Administration for Community Living), which includes the administration of Area Agency on Aging and Title VI Native America program surveys, topical polls and dissemination and training.

Mary Kaschak is the deputy director of the Aging and Disability Business Institute at the National Association of Area Agencies on Aging (n4a). She provides technical assistance that leverages the infrastructure, service capacity and expertise of aging and disability community-based organizations, enabling them to play a meaningful role in the delivery of efficient, high-quality managed long-term services and supports and other integrated care initiatives. Prior to joining n4a, Kaschak worked as a graduate research assistant at Scripps Gerontology Center at Miami University while pursuing a Masters in Gerontological Studies; she earned a Bachelor of Arts degree in Scientific and Technical Communication from Miami University.

Christine Vanlandingham is the Fund and Product Development officer for Region IV Area Agency on Aging in Saint Joseph, Mich., with more than 15 years in the field of aging. Vanlandingham is a member of the Lakeland Health System Board of Directors, chair of Lakeland Health Strategic Planning Committee, Board chair of Lakeland Hospital Watervliet and a Board member of PACE of Southwest Michigan. She also is a newspaper columnist.

David Kelly is the executive director of the Area Agency on Aging and Disabilities of Southwest Washington. The Agency’s 150-plus employees promote independence, choice, well-being and dignity for persons ages 60 and over, and for adults with disabilities and their families, through a comprehensive, coordinated system of home- and community-based services. After earning a Masters degree in Public Administration from Brigham Young University, Kelly has held various management positions in the public and private sectors. He has lived in Vancouver, Wash., for more than 35 years, enjoys being an active volunteer in community causes. He and his wife five sons and six grandchildren.